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PARKING BUSINESS LIAISON - PARKING

111

$44,964.19 - 57,329.62

JOB SUMMARY

This position assists business owners; managers of both potential and existing businesses that are seeking permission to locate or expand in the City; and owners and managers of office space in all matters / dealings with the city and city departments regarding parking matters; partners with local businesses / organizations for event parking needs; assists owners of parking lots and garages with cooperative programs aimed at maximizing the use of those facilities; and creates a business friendly environment and enhancing the City’s reputation as being a government that embraces business activity and growth in a safe, friendly and supportive manner. The incumbent works within a general outline of work to be performed, and develops work methods and sequences under general supervision.

ESSENTIAL JOB FUNCTIONS:

  • Acts as liaison between individuals or groups and the City’s departments responsible for business related functions, serving as a communicator or informal facilitator for parking matters;
  • Coordinates with entrepreneurs and business creators to communicate information concerning parking programs and parking requirements;
  • Works with local partner organizations such as the City Center Partnership, the Vista Guild and the Five Points Association to assist in economic development where parking is a crucial element;
  • Acts as the day to day contact with business owners and others who are seeking parking information for existing, new and potential businesses;
  • Monitors City programs and operations to identify problems or trends that affect or could potentially affect the entire organization due to parking constraints; recommends creative ways in which to address these concerns;
  • Makes appropriate recommendations for new or modified policies or practices which could maximize parking supply and to match demand with existing supply;
  • Conducts appropriate fact-finding in order to better understand an issue from all perspectives;
  • Oversee, develop, implement and manage event parking operation policies and procedures;
  • Coordinates the integrated operational infrastructure of a multi-faceted event parking service;
  • Consults with City departments and division heads and complainants to develop cooperative strategies for complaint resolution;
  • Partners with local businesses and organizations to ensure exceptional service is provided with regard to parking needs;
  • Provides assistance to the City’s economic development offices where parking is a critical element in recruiting entrepreneurs and business start-ups to encourage location and expansion in the Columbia area;
  • Facilitates group meetings and training as necessary;
  • Receives and responds to inquiries, concerns, requests for assistance and parking related concerns and opportunities from business owners, managers and economic development partner;
  • Works with staff and other departments to assist inquirers in interpreting the City’s parking policies, procedures and ordinances, and assists with the development of creative solutions and flexible alternatives when necessary;
  • Refers individuals to existing problem-resolution channels within the organization;
  • Attends staff, committee and City meetings as required;
  • Occasional evening and/or weekend hours;
  • Attends training, meetings, seminars and/or workshops to enhance job knowledge and skills; and
  • Performs other related duties as assigned.

MINIMUM REQUIREMENTS TO PERFORM WORK:

  • Bachelor’s degree in urban or regional planning, business, criminal justice, public administration, economics, finance, marketing, or closely related field;
  • Some relevant administrative experience in parking or municipal government with an emphasis on creating and implementing strategies to enhance the economic and/or parking well-being of the organization and the quality of life for its citizens/stakeholders;
  • Required to type 30 corrected wpm;
  • Valid South Carolina Class “D” Driver’s License.

PHYSICAL DEMANDS:

The work is considered sedentary in nature and involves walking or standing some of the time and involves exerting up to 10 pounds of force on a recurring basis or routine keyboard operations.

 

Human Resources Department 

1401 Main Street, 4th Floor, Columbia, SC 29201

Office Hours:  Mon. - Fri. 8:30 a.m. to 5:00 p.m.

(803) 545-3010